Delete Your Flibony Account

This page explains how to request deletion of your Flibony account and the personal data associated with it. You can either delete your entire account, or request deletion of specific data while keeping your account (see section 7). You can make either request at any time, and we will process it as described below. This page is part of, and should be read together with, our Privacy Policy and Terms of Service.

1. How to Request Deletion

To request deletion of your Flibony account and associated personal data, send us an email from the address registered to your account:

We may contact you to verify your identity before processing the request, to protect your account from unauthorized deletion.

2. In-App Deletion

If account deletion is available inside the app, you can also delete your account directly by going to:

If this feature is not currently available in your version of the app, you can still request deletion by email using the steps above.

3. What Data Will Be Deleted

When your deletion request is processed, we delete or anonymize the personal data associated with your account, including, where applicable:

• Account profile information
• Display name and bio
• Profile photos and uploaded media
• Social connections (such as follows and friends)
• Messages, where legally and technically possible
• Voice room participation data
• User-generated content

4. What Data May Be Retained

Some data may be retained for a limited period, or in anonymized form, where it is necessary for:

• Fraud prevention
• Security
• Legal compliance
• Payment and transaction records
• Dispute resolution
• Abuse prevention

We retain such data only for as long as it is required for these purposes and then delete or anonymize it.

5. Retention Period

Deletion requests are usually processed within 30 days. Some records may be retained for up to 90 days or longer where required by law, security, fraud prevention, or financial compliance obligations.

6. Virtual Items and Balances

For more detail on how virtual items work, see our Virtual Currency Policy.

7. Deleting Data Without Closing Your Account

If you do not want to delete your whole account, you can instead ask us to delete specific personal data while keeping your account active — for example, removing uploaded media, clearing certain content, or deleting other data tied to your profile, where this is technically possible and not required to be kept for the reasons listed above.

To make a data-only request, email privacy@flibony.com (or support@flibony.com) with the subject Data Deletion Request, the same identifying details listed in section 1, and a description of the data you want removed. The same review, timing, and retention rules described on this page apply.

8. Contact

This page may be updated from time to time; the "Last updated" date above reflects the latest version.