This Virtual Currency Policy explains how the virtual economy works on Flibony ("Flibony", "we", "us", or "our"). It covers Coins, Diamonds, Gifts, VIP memberships, and other virtual items available in the Flibony app and on https://flibony.com (the "Service"). It is part of, and should be read together with, our Terms of Service and Refund Policy.
Virtual items are digital products and a limited license to use features within the Service. They are not real-world money, are not legal tender, have no cash value outside the Service, and are not your property. They cannot be transferred, sold, or traded outside the mechanisms we provide.
1. Types of Virtual Items
Flibony offers several kinds of virtual items. They unlock features and experiences inside the Service but do not represent real money or a balance you own outside Flibony.
2. Coins
Coins are the primary purchasable virtual item. You buy Coins with real money and spend them inside the Service — for example, to send Gifts, unlock features, or participate in activities. Coins have no value outside the Service and cannot be exchanged back into money.
3. Diamonds
Diamonds are virtual items that creators and hosts can receive, for example when viewers send Gifts. Subject to eligibility and our payout terms, Diamonds may be converted into in-app value or, for qualifying creators, into an eligible payout. Conversion rates, thresholds, fees, and timing are set by us and may change.
4. Gifts
Gifts are virtual items you can send to others during voice rooms, streams, and other experiences to show support. Sending a Gift consumes the Coins it costs. Gifts are for entertainment and social interaction and have no cash value.
5. VIP Memberships
VIP memberships are paid entitlements that unlock perks such as badges, effects, and other benefits for a set period. VIP benefits may change over time, and a VIP membership does not grant ownership of any virtual item or guarantee any specific feature.
6. Buying Virtual Items
Purchases are processed through the Apple App Store, Google Play, or other payment providers, and are subject to their terms in addition to ours. When your purchase is confirmed, the virtual items are credited to your account. You are responsible for applicable taxes and for the payment method you use.
7. Earning and Payouts
Some virtual items can be earned through eligible activities, rewards, or creator/host/agency programs. Payouts (where offered) are available only to verified, eligible participants and are subject to identity verification (KYC), minimum thresholds, fees, holding periods, taxes, anti-fraud review, and our separate payout terms. We may adjust, withhold, or reverse earnings or payouts obtained through abuse, fraud, or policy violations.
8. Pricing and Changes
We may set and change prices, bundles, conversion rates, reward mechanics, and the availability of virtual items at any time. Changes are not retroactive to purchases already completed, except where required by law.
9. Expiry and Inactive Accounts
Certain virtual items, promotions, or rewards may have an expiration date, which we will indicate where applicable. If your account is terminated or closed, any remaining virtual items are forfeited, except where applicable law requires otherwise.
10. Refunds
All purchases of virtual items are generally final and non-refundable, except where a refund is required by applicable law or by the rules of the app store through which you purchased. For details, see our Refund Policy.
11. Prohibited Conduct
You may not buy, sell, trade, or transfer virtual items or accounts outside the features we provide; manipulate Gifts, leaderboards, rankings, rewards, or our anti-fraud systems; or use unauthorized tools, bots, or exploits to obtain virtual items. Violations may result in loss of virtual items and account action under our Community Guidelines.
12. Suspension and Termination
We may suspend, limit, or terminate access to virtual items and features, and reverse or withhold items obtained through abuse, in line with our Terms of Service. Chargebacks or payment fraud may result in loss of virtual items and account suspension.
13. Age and Authorization
You must meet the minimum age in your country and be authorized to use the payment method. If you are a minor where you live, you may use paid features only with the consent and supervision of a parent or legal guardian, where permitted.
14. Contact
- Company: Flibony
- Website: https://flibony.com
- Support: support@flibony.com
We may update this Policy from time to time; the "Last updated" date above reflects the latest version.